For claims, billing inquiries, or to obtain a copy of your policy, please contact Pure directly using any of the methods below.
For all other inquiries, including policy changes and questions, please contact us.
Pay Your Bill
Log in to your online Pure Account
Make a one-time payment
Make a one-time payment to your account or on behalf of a PURE member.
Pay By Phone
Monday – Friday: 7AM – 9PM ET
Saturday: 8AM – 8 PM ETPay by check
Attach the payment coupon located at the bottom of your bill, include your member ID on the check and mail it to:
PURE Insurance, Lockbox #2655, PO BOX 95000, Philadelphia, PA 19195-0001
File A Claim
Claims service support is available 24 hours a day, 7 days a week.
To report a claim, call 888.813.7873
Log in to your account online or in the PURE Insurance Mobile app.
Obtain a Copy of Your Policy
Log in to your online Pure Account
Your Online Account
Setting up your online account is the best way to interact with your insurance carrier.
Set up your online account on Pure's website here or download Pure’s App.
